At Spark Engagement, we know that engaging people means connecting them to what is meaningful and purposeful in their work, and creating strategies that facilitate exceptional performance by removing barriers to inspired action.

Spark Engagement Index gives leaders the insights to create strategies that ignite passion, productivity and performance in the workplace.

Based on 20+ years of consulting in a wide range of industries across North America, Europe and Asia, the Spark Engagement Index was developed to effectively measure employee engagement, and deliver immediate, practical, and actionable strategies to improve engagement in any work environment.

The Spark Engagement Index model and tools have been scientifically validated and tested, with input from employees, managers and organizational leaders around the world. The research is clear. Effective engagement strategies are critical for leaders who want to take their teams and organizations to the next level.

Spark has affiliates around the world. Click here to learn more.


Our Team


Jacqueline Throop-Robinson


Jacqueline's 30-year career has focused on strengthening leadership and engagement at all levels of an organization through individual and team work as well as organization-wide initiatives.

Her workshops, facilitations, and coaching sessions always support both individual needs as well as the business goals.

Jacqueline strives to create cultures of passion, productivity and performance.



Paula Minnikin


Paula's 30 year career has focused on technology, strategy and governance. Paula brings a wealth of technical knowledge, strategic planning and leadership skills to the table.

Her extensive experience delivers expertise in Governance, Technology, Strategic Assessment and Planning, Program and Project Management to her many clients in both the public and private sectors.

Paula strives to help her clients strike the appropriate balance between avoiding risk and embracing opportunity through the appropriate use of people, process and technology.


Sylvie Lalonde

Business Development Manager

With years of experience in client relations, Sylvie leads the Spark Business Development team. Sylvie brings many strengths to Spark: she has strong interpersonal and communication skills, a focus on organization, and enhanced multitasking abilities.

Sylvie’s positivity also sets her apart, as she supports clients by finding solutions based on their real requirements and ensures they have the information and tools they need to successfully execute their employee engagement programs.

Spark is fortunate to have Sylvie on its team and we know you will enjoy working with her!


Johanne Crupi

VP, Business Development

Johanne Bilous is an experienced client relationship professional at Spark Engagement, a leadership performance organization that helps organizations and leaders generate creativity, accountability and encourage passionate leadership.

Previously, Johanne worked with executive leaders in developing their middle managers in improving communications, inspiring passion and meeting the bottom line. She also spent several years in professional recruitment and staff development.

Johanne has a degree in Marketing & Advertising from Centennial College, Toronto ON


Robert Millar

Marketing & Operations Manager

With 13 years running his own boutique marketing agency, Robert has been afforded the opportunity to work with every type of business, from small sole proprietor start-ups to multi-national organizations.

Robert’s early training in fine arts, coupled with his experience in architectural drafting and database programming, provides Spark with a broad range of strengths which facilitate client communications and enhance our user experience.

In addition, Robert’s experience facilitating cross-brand awareness with affiliate and franchise organizations is a tremendous asset to Spark. With Spark’s global partner network, as well as it’s international client base, Robert’s skill set enables him to understand a broad range of perspectives, from clients to distributors to the end user.


Michael Quattrocchi

IS Manager

Michael Quattrocchi of Mercenary Consultants partners with Spark engagement to develop the technology powering Spark Engagement. Michael has worked with Spark for almost 15 years and has built our systems from the ground up by creating all of the back-end applications and reporting to integrating translations of the survey and reports into multiple languages.

To assist our partners and facilitators, Michael has also built the self-serve and administrative tools, automated management of survey deployments and aggregate survey reporting. Michael is an indispensible member of the Spark team.

Michael also consults on all hardware, software, services and platforms utilized by Spark.